Global SaaS Support
We help in unlocking the potential of SaaS companies by offering world-class customer experience and global technical support services, using Indian talent, and increasing their global footprint. We offer a “Follow the Sun” business model to provide services to our global clients. This model is specifically designed for the APAC and EMEA regions to provide them with 24*7 support. Provide additional talent which acts as an extended arm, follows their existing processes, and merges within their existing team.
Get all the advantages of a dedicated Off-shore Team (like better performance, timely delivery, smooth transition, etc), without any off-shore hassles (like Talent, HR, Administration, Regulatory issues, Legal, Tax, Accounts, etc.) through our Virtual Captive Center model.
Technical Assistance Center
We deliver a world-class support experience for your customers.
We help technology companies grow by providing a world-class customer experience to their customers, supporting global customers across all time zones, and monitoring SLA and support performance metrics. We offer two levels of software support services: TAC Level 2 and TAC Level 3
Software Testing & QA Services
We provide a full range of QA software testing services to our clients. Our deep domain knowledge and rich experience allow us to offer best practices in the software testing sphere. We cover all facets of Quality Assurance, starting from QA process consulting to manual and automated testing.
We at WCS India offer Software Quality Assurance that includes a full range of product testing services to companies looking for an independent user’s perspective.