Enable your agents to provide exceptional personalization and deliver engaging interactions through video support
Video Chat Features
Transform your customer interactions into impactful experiences with video chat solution
Integrated video conferencing within your chat window
Deliver a video calling experience within a single chat window including multiparty video, recording, call scheduling and more.
Fast-track support with screenshare & multimedia chat
Empower your agents to resolve issues faster with features like voice/video notes, mid-video live chat and more.
Streamline processes for consistent quality and compliance
Gain valuable insights for agent development, ensure adherence to regulations, and elevate customer service.
Provide real-time coaching for agents during video chats
Live insights empower supervisors to provide real-time coaching to agents and ensure exceptional customer experiences through video call monitoring and analytics.
Provide personalized video support from any location
Give your agents the freedom to take video calls using any device whether in the office or at home.
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