Having complete visibility from start to finish is crucial to prevent problems in Microsoft 365 and Microsoft Teams that can hamper business productivity. Improving the user experience in Teams requires a deeper understanding of network performance problems, service providers, and Unified Communication elements like Session Border Controllers (SBCs).
Without a comprehensive tool that tests, collects, alerts, and correlates data, achieving visibility is difficult. Coordination between departments becomes challenging, leaving IT personnel with limited insight. This process affects the overall ROI of Microsoft Teams, as repairing issues is dependent on the Teams performance data provided by native tools.
Martello Vantage DX™ is a performance monitoring solution for Microsoft 365 and Microsoft Teams that provides IT personnel with complete visibility into the user experience. The solution comes equipped with tools that enable quick detection, resolution, and minimization of issues before they can negatively impact business operations. It also extends to various Microsoft 365 applications such as Teams, OneDrive, SharePoint, and Exchange.
Microsoft 365 Performance Monitoring Key Features
Identifying Microsoft Teams Downtime: From Global Outage to Call-specific Issues
From Global Outage to Call-specific Issues Information: Microsoft Teams’ real-user monitoring power is combined with proactive synthetic transactions in Vantage DX. Network performance monitoring is combined with this data. IT personnel can detect, qualify, and act on Teams outages, user experience problems, call quality problems, and meeting room problems on time.
Proactively Monitoring User Experience for Exchange, SharePoint, and OneDrive
Proactively test the performance of your Modern Workplace workload to identify MS 365 outages and resolve issues faster.
Detecting and Troubleshooting Microsoft Teams Phone and PSTN Connectivity Issues
To make sure downtime issues don’t become business productivity concerns, test the performance of all your Microsoft 365 web applications and PowerApps.
Availability and Performance of Microsoft Web Application and PowerApps
To make sure downtime issues don’t become business productivity concerns, test the performance of all your Microsoft 365 web applications and PowerApps.
Connecting Cloud and Network Monitoring Insights
Link your monitoring information with Vantage DX monitoring insights. This additionally reduces the time it takes to fix user experience problems and outages of Microsoft 365 and Teams.
Integrating ITSM
Create incidents automatically depending on event conditions. This coordinates Microsoft 365 down issues with your ITSM personnel and expedites service remediation.
Microsoft 365 Performance Monitoring Key Benefits
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