In the current scenario, demand for “remote work” has increased drastically. Digital transformation and IoT are moving closer, and interaction with cloud computing and SaaS-Based software has been manifold. It has raised questions about delivering the best user experience.
To improve the user experience, you need a tool for real-time monitoring solutions to measure its performance. WCS India offers digital experience monitoring solutions powered by Martello’s Vantage DX to get over the problem mentioned above.
Optimize your Microsoft 365 and Microsoft Teams reliability and user experience.
“Digital experience monitoring (DEM) is a performance analysis discipline that supports the optimization of the operational experience and behavior of a digital agent, human or machine, with the application and service portfolio of enterprises.”
Test your Microsoft 365 services from where your users are, with continuous synthetic transactions that analyze each workload and feature performance.
Monitor all your users’ experiences whether they are at the office or their home and provide troubleshooting data for every call and meeting.
Correlate monitoring events and alerts from Martello Vantage DX with your existing network and infrastructure tools to reduce event noise and empower ITSM users to achieve better service remediation.
Monitor and visualize the entire network path from your users to the Microsoft Global Network. Determine precisely where the bottlenecks are to speed problem resolution.
Define custom SLAs (service level agreements) and get meaningful performance reports that pinpoint the root cause of service issues.
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