ENHANCED COBROWSE FEATURES
Guide the customer journey toward success and achievement
Cobrowse and screen sharing according to your preferences
Either engage in secure cobrowsing within your website or facilitate screen sharing, enabling advisors and customers to mutually share desktops, applications, and other web content.
Complete range of features, absolute flexibility
Utilizing a comprehensive selection of collaboration tools, and with the option to disable them if desired, you can deliver truly tailored support that aligns with your objectives.
Gain customer confidence with supportive assistance
Don’t let a customer go away from your website again. Instead, proactively connect, engage, and lead them towards a solution or a purchase— without requiring customer downloads or software.
Secure, safe, satisfied
Talkative’s cobrowsing includes security measures such as data masking as standard. Advisors will only see the current webpage, ensuring the security of customer windows, tabs, and files.
Gain customer confidence with supportive assistance
Talkative’s cobrowse technology can smoothly integrate into any workflow, whether it’s through chat, video, or a standard phone call.