ADVANCED LIVE CHAT FEATURES Connect, care for, and convert your customers
Set up a queuing system that can handle any situation
Foresee the requirements of your customers using tools such as AI agent assistance, contextual understanding of customer preferences, real-time language translation, message preview, and omnichannel capabilities.
Widgets that reflect the value of your brand
Rather than dealing with standard chat widget templates, take command your branding by utilizing the most extensively customizable chat widget editor available in the market.
Catch people's attention and get them engaged
Prevent customers from slipping away. Take proactive measures to initiate interactions. Utilize intelligent chatbot prompts, on-page parameters, and routing regulations that guide them to the appropriate advisor at the optimal moment.
Escalate the customer experience with video
Distinguish your brand and extend beyond text-based chat to incorporate voice, video, and collaborative browsing, seamlessly within the same customer journey.
Monitor customer satisfaction with brand interactions
With contextual and historical dashboards, sentiment analysis, Google Analytics attribution, real-time chat viewing, and much more, you can continuously improve conversations and conversions.