INBOUND SOCIAL MESSAGING FEATURES Draw in numerous customers, without any additional effort
Engage with social media shoppers instantly
Link your Facebook, Instagram, and Twitter accounts to a unified inbox and manage all interactions from a singular dashboard, whether through a chatbot, live chat, or even video chat.
Deliver 24/7 customer support via WhatsApp, Google Business Messages, and SMS/MMS.
Offer customers the opportunity to send text messages or messages to your brand at their convenience. Consequently, all messages are directed to your designated inbox, prepared for your advisors or chatbot to provide assistance.
Essential tools for expanding interactions.
The social media messaging by Talkative offers identical functionalities to its advanced live chat. This encompasses AI agent assistance, dynamic canned messages, automated translation with customizable glossaries, message previews, and more.
Effectively handle waiting queues and expectations
Manage demand and optimize workflows through queue caps and broadcast messages within the queue, ensuring that you provide interactions according to your team’s availability and preferences.
Bid farewell to annoying Social analytics
Move beyond employing social messaging as a platform for basic communication. Instead, actively engage, analyze, and foster growth utilizing contextual dashboards, logs of interactions, sentiment analysis, and more.