Outbound Call Center regulations/best practices in India’s Contact Centers
March 19, 2018
Outbound Call Center regulations / Best practices in India’s Contact…
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List of Call Center Terminologies : A to Z Contact Center Glossary
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This blog aims to talk about some of the call center terminologies that everybody must be aware of…
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Since the enterprises are becoming more customer-centric these days, they do not want to leave any stone unturned…
Co-Browsing: A New Tech Way of Customer Engagement Collaboratively!
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In order to make successful inroads into the business world, it is important to continuously look for advancements…
Bandwidth Requirement for HD Video Conferencing in 2023 (HD/FHD/4K)
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Video Conferencing has knitted the world closely. Now, geographical boundaries and distances are no more hurdles in…
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It is said, “There is no formula for success in the business. You just do the best you can.”…
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With the rapidly changing ways of doing business, IP telephony has become a crucial part of any organization,…
6 Best-Kept Secrets to SaaS Success
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So you have just closed the big deal. Congrats! Now the real hard work begins. Sale is just the…
10 Call Center KPIs to consider for Success to chase you
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According to the all popular American businessman and entrepreneur, Sam Walton, “The goal of a company is to…
Common, Preventable IP Telephony Issues
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In order to help your business and communications grow without any obstacles, it is important to…