Call Center Setup Checklist : Starting from Scratch
August 9, 2018
A satisfied customer garnishes your brand and makes a successful pathway for your business. That is the…
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Outbound Call Center regulations/best practices in India’s Contact Centers
March 19, 2018
Outbound Call Center regulations / Best practices in India’s Contact…
List of Call Center Terminologies : A to Z Contact Center Glossary
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This blog aims to talk about some of the call center terminologies that everybody must be aware of…
8 Must-Have Features of Contact Center Solution (in 2023)
December 29, 2017
Since the enterprises are becoming more customer-centric these days, they do not want to leave any stone unturned…
10 Call Center KPIs to consider for Success to chase you
April 9, 2017
According to the all popular American businessman and entrepreneur, Sam Walton, “The goal of a company is to…
OmniChannel Contact Center- Innovative Approach For a Superior Customer Experience!
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What is the important thing that the enterprises must keep in consideration to…
5 step guide to select a contact center solution for your business
March 29, 2016
A budding business needs all the help that it can obtain. There’s a point when the…